Buy Back Scheme


We understand that there may be situations where our customers are in possession of a bed they no longer need due to a change in circumstance.

For this reason we've developed a Buy Back Scheme to remove the headache of organising a bed removal whilst providing peace of mind that the bed will be going to good use.

Opera Buy Back Scheme

How it works

If you've purchased an bed from Opera that you no longer need, please get in touch with us and one of our team members will run through a couple of questions with you and then provide you with an amount to buy the bed back. Don't worry if you're unsure of any details as we will have the order details on record.

If you're happy to go ahead we'll arrange the collection of the bed from the property at a day and time to suit you, usually within two weeks.

This is a considerate scheme we've rolled out to help customers who find themselves in difficult situations, so although the amount we offer won't necessarily provide the maximum return, the service is there to simplify the collection and removal in a hassle free, straightforward way.

Due to infection control reasons the buy back scheme doesn't apply to upholstered products or any mattresses. The scheme does also not apply to products that were originally purchased as reconditioned.

Buy Back Old Hospital Beds

How much you'll receive

The amount that we can offer for your bed depends on the age of the product. Please contact one of our Customer Care team on 0333 222 8584 and we'll be happy to help.

Maximise value

To maximise monetary return, we would encourage the customer speaks to a local hospice, mobility shop or lists on a classified site (e.g. Gumtree, eBay, Preloved) before utilising the Opera buy back scheme.

 

If you have any more questions about the Buy Back Scheme or to find out if you are eligible, please call our team on 0333 222 8584.