Betterlife Healthcare Closes: Guidance for bed and chair customers
Online mobility equipment retailer, Betterlife Healthcare, has today (10th April 2019) closed its online trading platform. In a statement to the public the retailer has announced that products will no longer be available to purchase online and larger equipment items such as adjustable beds and riser recliner chairs will be ceased altogether. Daily living aids and smaller items will still be available in Lloyds Pharmacy stores, Betterlife's parent company.
The major move has caused understable concern across the mobility industry, not least for customers of Betterlife Healthcare. If you have purchased or are seeking to purchase large equipment items such as electric beds, adjustable mattresses and riser recliner chairs, we're here to help.
Why has Betterlife closed?
According to Access and Mobility Professional, 'Betterlife had a challenging year in 2018 and closed a number of its bricks-and-mortar stores'. The closure of the website and ceasing to sell larger equipment means persons seeking to purchase electric beds and chairs will be supported by companies such as ourselves.
What should I do if I currently have a Betterlife bed or chair?
If you already have a Betterlife Healthcare product and require support, there is a customer service helpline you can call. The company will continue to honour break-down and support requests as well as any questions you may have about your item. In a statement on the Lloyds Pharmacy website, Betterlife state,
'We continue to provide support to existing Betterlife customers through our customer service department. For any delivery or warranty queries please contact our team on 01772 459944.'
For questions about using an adjustable bed or chair, our product advice team here at Opera will also be able to assist you. You can call us on 0333 222 8584.
I need to purchase a Betterlife product, what should I do?
For smaller mobilty aids the Betterlife range is available in Lloyds Pharamcy stores. However if you are looking to purchase a larger item such as an electric bed, mattress or chair we're here to help you.
Adjustable Beds & Comfort Mattresses
Our range of upholstered adjustable beds and mattresses are designed to support you when getting in and out of bed as well as ensure maximum comfort and health benefits when in bed. You can choose from five different widths, select storage drawers, choose a stylish headboard and add extras such as massage, underbed lighting and grab rails. There is also a choice of four different comfort mattresses with the beds.
Medical Beds & Pressure Care Mattresses
Our Opera® range of profiling beds are designed for care and nursing at home. They are all height adjustable with some beds that go low to the floor and others that raise to a carer's waist level for care on the bed. A range of static, dynamic air and hybrid pressure relief mattresses with wipe-clean covers can be purchased with the beds.
What can I expect from choosing Opera?
- Buy directly from a care bed and mattress specialist
- Approved supplier to the NHS and leading UK care groups
- 2-man home delivery and installation service
- Next day delivery on orders placed by 4pm
- Expert knowledge and advice