Opera Supporting You Through COVID-19
Opera Care are Fully Operational and Carry Stock for Next Day Delivery
We understand there is the potential for bed and mattress supply issues and availability in the market. Please rest assured we are fully operational and carry stock throughout our UK distribution hubs in order to supply care beds and mattresses on next day delivery terms, ensuring you have quick access to essential care equipment.
How We’re Continuing to Support You
We're working hard to provide an uninterrupted service to all of our customers, existing and new. In order to achieve this we've set a number of actions in place.
Due to the heightened risk to care home residents during the COVID-19 outbreak, we're implementing an option of Non-Contact Delivery.
Our delivery team will place your goods outside of your premises for your maintenance teams, staff or family members to collect, with the only requirement a signature of receipt.
Engineer Phone Support
Where it's not permissible for engineers to enter your care home or building, our team of support engineers are available to troubleshoot with you over the phone if you're having any product related issues.
If you do require any replacement parts, these can be shipped with next day delivery supported by our engineer phone advice.
Video Meetings via Skype
During the outbreak we're adapting our approach to customer meetings, moving away from face to face visits and instead carrying out video call meetings via Skype. Video meetings not only eliminate the risk of infection but are time efficient and allow us to continue to support you during these difficult times.
Can We Help With Anything Else?
Our robust infrastructure network allows us to provide an uninterrupted delivery service on all our beds, mattresses and accessories, but if there's anything additional you need support with please let us know and we'll try our best to help.